Privacy Policy
Last updated: 6 February 2025
Who we are
Top Interiors is a painting and decorating business based in Slough, UK. We operate the website topinteriors.net. When we refer to “we”, “us”, or “our” in this policy, we mean Top Interiors.
What data we collect
When you submit our contact form, we collect the following personal information:
- Your name
- Email address
- Phone number (if provided)
- Your message content
- The service you are enquiring about (if selected)
We do not collect any personal data from you simply by visiting our website beyond what is described in this policy.
How we use your data
We use the information you provide through our contact form solely to respond to your enquiry, provide you with a quote, or arrange a consultation. We will not use your data for marketing purposes, nor will we sell, rent, or share your personal information with third parties for their own use.
Third-party services
Our website uses the following third-party services to operate:
- Cloudflare Turnstile – We use Cloudflare Turnstile on our contact form to protect against spam and automated submissions. Turnstile may collect limited technical data (such as browser type and interaction data) to verify that you are a real person. This data is processed by Cloudflare in accordance with their privacy policy.
- Resend – When you submit the contact form, we use Resend as our email delivery service to forward your message to us. Your name, email address, and message content are shared with Resend for the sole purpose of delivering the email. Resend processes this data in accordance with their privacy policy.
- Cloudflare – Our website is hosted on Cloudflare’s network. Cloudflare may process technical data such as your IP address, browser type, and page requests as part of delivering the website to you. Please refer to Cloudflare’s privacy policy for further details.
Cookies
Our website does not use cookies for analytics, advertising, or tracking purposes. The only cookies that may be set are essential cookies required for the website to function correctly, such as those used by Cloudflare for security and performance purposes.
Data retention
We retain the personal data you provide through our contact form for as long as is necessary to respond to your enquiry and complete any resulting work. Once your enquiry has been resolved and there is no ongoing business relationship, we will delete your personal data within 12 months unless we are required by law to retain it for longer.
Your rights under GDPR
Under the UK General Data Protection Regulation (UK GDPR), you have the following rights regarding your personal data:
- Right of access – You can request a copy of the personal data we hold about you.
- Right to rectification – You can ask us to correct any inaccurate or incomplete data.
- Right to erasure – You can request that we delete your personal data.
- Right to restrict processing – You can ask us to limit how we use your data.
- Right to data portability – You can request your data in a structured, commonly used format.
- Right to object – You can object to the processing of your personal data.
To exercise any of these rights, please contact us using the details below. We will respond to your request within 30 days.
Legal basis for processing
We process your personal data on the basis of legitimate interest – specifically, to respond to enquiries you have made through our website. Where you submit a contact form, we treat your submission as a clear indication that you wish to hear from us regarding the subject of your message.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
Contact us
If you have any questions about this privacy policy or wish to exercise your data rights, please contact us:
- Email: topinteriors@virginmedia.com
- Phone: 07768 385354
- Location: Slough, UK
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection.